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Have Swann HD720P Wi-Fi Security Camera. After Swann did an upgrade ( supposedly anyway ) camera had to be brought back on line. Involves getting a QR Code from their website and having the camera scan it. After perhaps 50 attempts ( including reloading the software...
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Anonymous
Mike

My experience is the same

Anonymous
Anonymous

Swann Security Systems surprisingly difficult to set up considering it is sold as a all in one box package. Nothing about this product is user friendly. Tech support is cord...

1.5
Stittsville, Ontario
I didn't like
  • Customer service
#848164
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lasted 18 months then lost output on hdmi port i have called tec support around 10 times they are absolutely useless emailed at least 15 times they to are useless takes days to respont i am in uk service is terrible now told product only lasts 3 years eventually told...
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1.0
#795366
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It takes about a week for a response to email, then they just suggested busywork, like plug it into another power outlet. This has dragged on for months; I figure they are just running out the warranty. After accessing the video online, there are hundreds of instances...
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#794676
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Tried to call Swann 4 times each time there was 25 to 38 callers ahead of me. Waited when they came to work, got in after twenty minutes, told dumb girl I had a defective camera, took me 10 minutes for her to understand my info. said I would receive an email with...
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Anonymous
Anonymous

I am going through the same thing did you ever get your cameras sent back and get new ones sent to you

1.0
#782407
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I have had a couple issues for which I have had to call Swann, three times in fact. All three times, I have had to wait on hold for at least 30 minutes. These service call times are extremely long! My camera that is defective is out of stock and their policy says they...
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5.0
I didn't like
  • Long wait times
#732243
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This is why Swann wireless cameras SUCK I bought Swann ADW-200 wire less camera system from radio shack 2 years ago. This was not a cheap system. The last camera of 5 died today. None of these cameras lasted longer than a year. 3 of 5 of the cameras lasted less then 6...
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Anonymous
Anonymous

I agree!! I have been fighting to Swann since three months ago, they offer 18 months warranty and now they say I never registered my product!!! I have the email their system s...

#568289
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