Swann
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Swann Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swann has 1.7 star rating based on 116 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Swann to a friend or colleague.
- Rating Distribution
Pros: To have an answer at least after 24 hours, Seems to work as advertised apart form faulty cams, Worked as needed before.
Cons: Customer service, Tech support, Poor customer service poor product quality.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swann has 1.7 star rating based on 116 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Swann to a friend or colleague.
- Rating Distribution
Pros: To have an answer at least after 24 hours, Seems to work as advertised apart form faulty cams, Worked as needed before.
Cons: Customer service, Tech support, Poor customer service poor product quality.Recent recommendations regarding this business are as follows: "Buy a brand wth customer support.", "Don’t bother", "Don’t ever buy anything from these guys", "Never buy a product from these people. Their customer service sucks. It’s the worst possible.", "Do not buy these.".
Most users want Swann to offer a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Swann Reviews
"Problems"
I need you to get all my setting sorted out and the girl that helped me was amazing five star well done young lady whoever you are
"Got a new samsung s24, Swann View link is not compatible with new phones.Now I have to buy another security system so I can View my cameras when I'm away from home."
Swann needs to update apps for newer phones. My system worked great with my old phone, now I cannot even use it. I called customer support and they talked a...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cincinnati, Ohio
Got a new samsung s24, Swann View link is not compatible with new phones.Now I have to buy another security system so I can View my cameras when I'm away from home.
User's recommendation: Buy a brand wth customer support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cámaras continué to be defective not waterproof and I only have had for under a year.
Preferred solution: Replacing the unit for one that doesn’t get water into it like the others.
User's recommendation: Do not purchase and customer service is horrible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dvr password reset
Preferred solution: My DVR to work right
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Arlington, Texas
Need new cord
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need help to reset password and email
Preferred solution: In my DVR working right
Leicester, England
Update
User's recommendation: Don’t bother
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Alief, Texas
832405****
User's recommendation: You need some kwonlegeabl associates
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ludlow, Shropshire
Blocked log in and unable to view on ipad mini
User's recommendation: Choose a security company with better customer services
Syracuse, New York
No help at all with system
User's recommendation: Do not buy these.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lafayette, California
Swann employees are worthless monkey ***
User's recommendation: DON'T BUY
Electric cord is wrong one
Preferred solution: A new electric cord is fit for my Swann security cameras.
New York, New York
To cancel my subscription
Ludlow, Shropshire
Blocked log in and unable to view on ipad mini
User's recommendation: Swann has poor customer services. Maybe choose another company? It is fine until something like this goes wrong.
Willmar, Minnesota
Can’t register
User's recommendation: Never buy a product from these people. Their customer service sucks. It’s the worst possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to return
Preferred solution: Full refund
Cancel customer service agreement
- No pros
- Worthless customer service
Preferred solution: Full refund
User's recommendation: Stay away from swann products
About
Confidential Reverse Phone Lookup firm Swann Swann is a reverse phone service company. By entering a phone number at Swann website, customers will receive a comprehensive set of data. Swann offers information that present connection type being it wireless or land number, the owner of the phone number, the city and state with the zip code as well as the prefix etc. Swann has a data base presenting information of Canada and The United States based phone numbers.
Swann is ranked 89 out of 335 in Security and Protection Services category
1987
Online, Offline
USA, Canada, Europe, Asia, UK, Australia
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